BELLEFONTAINE CEMETERY AND ARBORETUM | PRIVACY POLICY
PRIVACY POLICY
Bellefontaine Cemetery and Arboretum
Effective date: August 18, 2026
Website: https://www.bellefontainecemetery.org
Contact: 4947 W. Florissant Avenue, St. Louis, Missouri 63115 | 314-381-0750
Bellefontaine Cemetery and Arboretum ("Bellefontaine," "BCA," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit bellefontainecemetery.org, register for an event, make a gift, subscribe to communications, submit a form, or otherwise interact with an online service that links to this policy (collectively, the "Services").
This policy does not apply to websites, applications, or services operated by third parties. Those services are governed by their own privacy policies, even when we link to them or use them to support our Services.
1. Information We Collect
Information you provide directly. Depending on how you interact with us, we may collect:
Contact information, such as your name, email address, telephone number, and mailing address.
Communications and preferences, including questions, comments, preferred contact method, newsletter choices, and information about how you heard about Bellefontaine.
Event and program information, such as registrations, ticket selections, attendance information, accessibility-related requests you choose to provide, and associated payment or gift records.
Giving information, such as gift amount, designation, billing contact information, tribute or memorial details, and information needed to acknowledge or administer a contribution.
Service-request information, including details you provide about cemetery services, pre-planning, genealogy, monuments, volunteer opportunities, tours, media requests, or other inquiries.
Content you submit, such as photographs, stories, memorial information, obituary information, documents, or other materials.
Payment information. Payment card, bank, PayPal, Venmo, or similar payment credentials are processed by the applicable payment provider. Bellefontaine generally does not receive or store complete payment account credentials, although we may receive transaction details such as the amount, date, status, and contact information associated with the transaction.
Information collected automatically. When you use the Services, we and our service providers may automatically collect internet or network activity information, including your IP address, browser and device type, operating system, approximate location derived from IP address, referring and exit pages, pages viewed, dates and times of visits, interactions with the Services, campaign or referral information, and cookie or similar technology identifiers.
Information from other sources. We may receive information from payment processors, event and registration platforms, form providers, email providers, analytics and advertising partners, social media platforms, publicly available sources, and other parties that help us provide the Services or carry out our mission.
2. How We Use Information
We may use personal information to:
Provide, operate, maintain, and improve the Services.
Respond to questions and requests and provide cemetery, pre-planning, genealogy, event, tour, volunteer, memorial, and related services.
Process event registrations, ticket purchases, gifts, acknowledgments, receipts, and related records.
Send newsletters, event announcements, fundraising communications, and other information you request or that may be relevant to your relationship with Bellefontaine. You may unsubscribe from promotional email at any time.
Understand how people use our website, measure outreach and advertising, improve user experience, and develop programs and services.
Protect the security and integrity of the Services; prevent fraud, misuse, or unlawful activity; enforce our terms; and protect our rights and the rights of others.
Comply with legal, tax, accounting, recordkeeping, regulatory, and reporting obligations.
3. Cookies and Similar Technologies
We use cookies and similar technologies to keep the website functioning, remember preferences, understand site traffic and interactions, measure campaigns, and support advertising and marketing. These technologies may include essential Odoo session and preference cookies, campaign cookies, Google Analytics cookies, and Google advertising cookies.
Where available, you can use our cookie banner to accept or reject optional cookies. You can also adjust your browser settings to block or delete cookies, although some features may not work properly. For more information, please review our Cookie Policy at https://www.bellefontainecemetery.org/cookie-policy. We do not currently respond to browser-based Do Not Track signals.
4. How We Disclose Information
We may disclose personal information in the following circumstances:
Service providers. We use companies that help with website hosting, forms, email delivery, customer communications, event registration, payment processing, donations, analytics, advertising, mapping, video conferencing, information technology, security, and professional services. These providers may use information as permitted by their contracts and applicable law.
Third-party services you choose. If you use a linked service such as PayPal, Venmo, Race Roster, Burial Search, a cemetery mobile application, a social media platform, or another third-party service, information you provide is handled under that party's privacy practices.
Legal and safety reasons. We may disclose information when we believe disclosure is required by law or legal process, or is reasonably necessary to protect the safety, rights, or property of Bellefontaine, our visitors, families, donors, staff, or others.
Organizational transactions. Information may be disclosed as part of a merger, reorganization, financing, transfer of assets, or similar organizational transaction, subject to applicable law.
With your direction or consent. We may disclose information when you ask us to do so or otherwise consent.
Bellefontaine does not sell personal information for money or rent donor or contact lists. Some optional analytics or advertising technologies may involve disclosures that certain privacy laws define as "sharing" or a "sale." Where applicable, you may use our cookie controls or contact us to exercise available rights.
5. Cemetery, Memorial, and Public Records
Bellefontaine maintains cemetery, burial, interment, genealogy, obituary, memorial, and historical records as part of its mission and legal responsibilities. Some of this information may be available to the public through burial-search tools, obituaries, memorial pages, archives, publications, tours, research services, or other records. Information about deceased individuals may not be protected as personal information under certain privacy laws.
If you submit photographs, stories, obituary details, memorial content, genealogy information, or other materials for public use, we may publish or otherwise make that material available as described when it is submitted. Please avoid submitting private information about living individuals unless you have authority or permission to do so.
6. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to provide services, administer relationships, maintain required records, resolve disputes, enforce agreements, and comply with legal, tax, accounting, and regulatory obligations. Retention periods vary by the type of information and our relationship with you. Cemetery, interment, historical, archival, donor, and transaction records may be kept for extended periods or permanently when needed to fulfill our mission or legal obligations.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No website, electronic transmission, or storage system can be guaranteed to be completely secure, and we cannot promise absolute security. Do not send Social Security numbers, complete financial account credentials, medical records, or other highly sensitive information through a general website form or ordinary email unless we specifically request it through an appropriate secure method.
8. Your Choices and Privacy Rights
You may:
Unsubscribe from promotional email by using the unsubscribe link in the message. We may still send non-promotional communications related to transactions, registrations, gifts, services, or our ongoing relationship with you.
Manage optional cookies through our cookie banner or your browser settings.
Ask to access, correct, update, or delete personal information we maintain about you, or request other rights available under applicable law.
To make a privacy request, contact us using the information in Section 13. We may need to verify your identity and authority before completing a request. Certain information may be exempt from a request or retained as permitted or required by law, including cemetery, transaction, tax, historical, archival, and legal records. Depending on your location, you may have the right to appeal our response or contact the appropriate regulator.
9. Third-Party Websites and Services
The Services may link to or incorporate services operated by third parties, including Jotform, Google, PayPal, Venmo, Race Roster, Burial Search, WebCemeteries, Zoom, and social media platforms. Bellefontaine does not control these third parties and is not responsible for their privacy or security practices. Review the privacy policy of any third-party service before providing information.
10. Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without appropriate consent. If you believe a child has provided personal information to us without appropriate consent, please contact us so we can review and address the matter.
11. Visitors Outside the United States
Bellefontaine is located in Missouri, United States, and the Services are operated from the United States. If you access the Services from another country, your information may be transferred to, stored in, and processed in the United States and other locations where our service providers operate, subject to applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the effective date. Material changes may also be communicated by other reasonable means when appropriate. Your continued use of the Services after an update means the revised policy will apply to future interactions, to the extent permitted by law.
13. Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact:
Bellefontaine Cemetery and Arboretum
4947 W. Florissant Avenue
St. Louis, Missouri 63115
Telephone: 314-381-0750
Online contact form: https://www.bellefontainecemetery.org/contact-us